terms & conditions

courses

Course payment is due two weeks before the start of the course. Hereafter drop-in rate applies. Payment is sent by cheque payable to Vicky Oliver to: Cat Bells, 27 Merrylands Road, Great Bookham, Surrey KT23 3HP or by bank transfer on request.

As a goodwill gesture, Monday night attendees can make up any missed classes on Wednesday night at Earlsfield Library and Wednesday night attendees can make up any missed classes on a Monday night at Balham Library ONLY within the time frame of the course they are attending and ONLY subject to availability. This concession cannot be extended to any other event or beyond the time frame of the course they are attending. This is non-negotiable.

A course payment is a binding contract. In all circumstances course payments are non-refundable and non-transferrable. Financial concessions cannot be made for any missed classes for any reason including acts of nature as this is beyond the control of either whYoga or the venue. Course participation offers a cost effective means of attending whYoga classes if not more than one class is missed in the course. whYoga suggests a drop-in rate if more than one class is going to be missed in a course and cannot be made up. It is the student's responsibility to work out the best possible rate before committing to a course.

A yoga mat and blanket are required for the class. Good quality colourful yoga mats can be purchased in class for £20. Inversions will not be permitted without a blanket or other support for the neck, Vicky also recommends that you bring a long sock for reaching feet in forward bends. If you would like further advice on this then please contact Vicky. Vicky also advises the use of a French organic lavender eye mask to enhance meditation classes and relaxation at the end of the class.

yoga workshops

All payments are non-refundable in all cases including acts of nature where cancellation is beyond the control of either whYoga or the venue. There is a 48 hour transferable policy in place. Cancellations must be made strictly before 11am on Thursday morning if you would like to transfer your payment to another whYoga Day. This policy applies even if your payment is pending.

yoga retreats

Please be advised that all payments towards the retreat are non refundable and non transferrable unless the retreat is cancelled by the retreat centre or myself for personal reasons. In the case of acts of nature where circumstances are beyond the control of either whYoga or the venue there can be no returned payments. This is non-negotiable in all cases including commiserating circumstances. Balances must be paid 12 weeks prior to departure.  

private yoga tuition

All privately booked classes are charged at £65 per hour per person and rise incremently by £5 for each person who attends (excluding parking fees). Cancellation of a class must be made 36 hours prior to the booking and another time scheduled for that week that fits in with whYoga otherwise 50% of the fee is incurred. In the case of any acts of nature where circumstances are beyond the control of whYoga or the private client whYoga will endeavour to reschedule a time for the week in question. If this cannot be achieved then a 50% fee will be incurred. If you wish to cancel then please ensure that you contact me via all methods of communication and presume that if you have not had a response then I do not know of the cancellation. I shall respond as soon as I am aware. This will ensure that I get the message and can make alternative arrangements in place of the cancelled booking. Please note that in order for me to deliver high quality teaching I schedule myself to teach only 11 classes per week so it is important that I am given as much as notice as possible.